The three-month project consisted of a UHF RFID solution from Vero Solutions, using the technology company’s software and Impinj readers to track when baggage carts enter and depart a baggage claim area, to make cart management more visible.

Mar 21, 2018

London’s Heathrow Airport is evaluating the results of a three-month proof-of-concept (POC) involving the use of radio frequency identification technology from Vero Solutions to track its luggage carts [trolleys] as they arrive at and leave a baggage-claim area at one of its terminals. The pilot—which ran from October 2017 through January of this year—was intended to determine how well technology can track the numbers of carts, and thereby ensure they are available for passengers when they are needed, as well as to better understand how many were onsite at any given time.

Heathrow is the second busiest airport in the world in terms of international flights (its flights go to 84 countries). It is those international flights, as well as many domestic ones, that generate a high volume of luggage, along with the need for passengers to transport those bags. The airport’s Innovation Team, which managed the RFID pilot, has found that the technology was effective in capturing the movements of carts into and out of the baggage-claim area, and it is now researching how an airport-wide solution might work.

Source: Heathrow Evaluates RFID Baggage Cart Tracking Test – 2018-03-21 – Page 1 – RFID Journal