How RFID can enable omnichannel
Supply chain and logistics news
- The use of RFID by retailers has grown rapidly in North America, where 92% (of 50 North American retailers surveyed) say they are either piloting the technology or have reached full adoption, up from 34% in 2014, according to a 2018 Accenture survey of 110 global retail executives.
- The use of RFID technology makes it easier for retailers to implement omnichannel retail solutions thanks to the visibility it can provide into inventory, Accenture noted in its report. It found the retailers who adopted RFID were also more likely to have adopted omnichannel.
- The most common omnichannel methods used by RFID adopters were buy online, pickup in-store (BOPIS) and ship from store — both used by 85% of retailers who had reached full RFID adoption.