It’s the first of its kind in Indonesia, JD claims.
Chinese online retailer JD just opened an unmanned store in Indonesia, the first of its kind in the Southeast Asian country, according to the company, and another sign of the Alibaba archrival’s regional push.
The 270-square meter store, which sits inside a major shopping mall in Jakarta, is the first cashier-less shop JD has launched outside its homeland where it operates 20 such facilities. It is also the largest one the company has introduced to date.
The Jakarta branch lets customers pick up items and check out by themselves. Radio frequency identification – technology that tracks tags attached to objects – and face recognition at the exit will match the goods with the buyer, who can then pay with a credit card. The store will install “other cashless payment alternatives” in the future, Teddy Arifianto, head of corporate communications and public affairs for JD Indonesia, told Tech in Asia.
In-store cameras also help monitor customer movement, and JD can use this traffic data to optimize inventory and make product recommendations