A popular type of data collection is helping Kellogg providers make visits more meaningful for patients and reduce wait times.
Technology that retailers use to make a shopping experience more efficient could also benefit your next eye appointment.
Called radiofrequency identification, or RFID, the tool helps streamline operations by knowing where everything is and where everything goes. It can help a large store maintain a clearer picture of inventory counts, for example.
At the University of Michigan Kellogg Eye Center, RFID serves another purpose: to track and reduce patient wait times and enhance time spent at the doctor’s office.
A partnership between Kellogg and the U-M Center for Healthcare Engineering and Patient Safety (CHEPS) unlocked a whole new realm of potential applications for RFID technology.