AI, RFID Technologies Point the Way to Tagged Inventory
A New York department store is testing a StealthMatrix solution that uses gaming-style artificial intelligence and radio frequency identification to help sales associates locate a specific product in-store by viewing it on a 3D map and following arrows leading them to it.
Jan 07, 2020—
Technology company StealthMatrix has developed an indoor mapping system designed to help point store associates in the direction of specific products, thereby helping them navigate their way to those items on a map of the store. In the future this feature could be made available to shoppers as well, depending on a retailer’s infrastructure. StealthMatrix is releasing the latest version of its ARC device, which uses RFID, as well as augmented reality (AR) and artificial intelligence (AI) technologies, to specifically identify where a product was last seen, and where the individual using the system is standing, then to direct him or her to that item.
The company’s origins are not in retail or AI. Margaret Nyswonger and Bradley Berlin launched Stealth Network Communications in 1994 to provide voice, data, security, network and wireless solutions to government agencies and commercial industries. Over time, the company started speaking with clients that faced inventory-management problems; they knew they had products in the store, but they couldn’t find their specific location, explains Kat Bride, StealthMatrix’s sales and marketing director.